Privacy Policy

STONEXA is a trading name of Joshua Tetley, based in Sowerby Bridge, West Yorkshire.

Joshua Tetley is the controller responsible for personal information collected through this website.

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact me at:

stonexaweb@gmail.com

1. Information I collect

When you contact STONEXA through this website, I may collect information including:

• Your name
• Your mobile number
• Your trade and town
• Your website address and email address, if you ask for a free website check
• Information you include in your enquiry
• Your email address or other contact details if you contact me by email
• Your contact details and the content of messages if you contact me through WhatsApp

I only ask for information that is reasonably necessary to respond to your enquiry or provide my services.

2. How I use your information

I may use your personal information to:

• Respond to enquiries
• Discuss and provide STONEXA services
• Communicate with you about a website project
• Manage my relationship with clients
• Send relevant project documents and invoices
• Meet legal, accounting or administrative obligations

I do not sell your personal information or share it with other businesses for their own marketing purposes.

3. Lawful basis for processing

Under UK data protection law, I need a lawful basis for using your personal information.

When you make an enquiry, I generally process your information on the basis of my legitimate interests in responding to potential customers and operating my business.

Where you ask me to provide services, I may process information where necessary to take steps before entering into a contract with you or to perform a contract with you.

In some circumstances, I may also process information where necessary to comply with a legal obligation.

4. Services that may process your information

I use third-party services where necessary to operate STONEXA and communicate with customers.

These may include:

Netlify
This website is hosted using Netlify. Website enquiry forms may also be processed and stored through Netlify’s services.

Fonts
The fonts on this website are stored on and served from this website. Loading a page doesn’t connect your browser to Google or any other font provider.

WhatsApp / Meta
If you choose to contact me using WhatsApp, your information will also be processed by WhatsApp and its associated service providers in accordance with their own privacy terms.

Email provider
If you contact me by email, or I respond to your enquiry by email, your information will be processed through the email services I use.

Some service providers may process information outside the UK. Where required, appropriate safeguards are used for international transfers of personal information.

5. Cookies and similar technologies

STONEXA does not currently use advertising cookies, analytics cookies or tracking pixels to monitor visitors for marketing purposes.

The website and the services used to operate it may use technologies that are necessary for security, technical operation and basic website functionality.

If I introduce non-essential analytics, advertising or tracking technologies in the future, I will review the appropriate consent requirements and update this Privacy Policy where necessary.

6. How long I keep your information

I do not keep personal information for longer than reasonably necessary.

If you make an enquiry but do not become a client, I will normally delete or anonymise the information within 12 months, unless there is a legitimate reason to retain it for longer.

If you become a client, I may retain relevant communications, project information, invoices and business records for longer where reasonably necessary to manage the client relationship, maintain appropriate business records or meet legal, tax and accounting obligations.

7. Your rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:

• Ask for access to personal information I hold about you
• Ask for inaccurate information to be corrected
• Ask for your information to be deleted in certain circumstances
• Ask for processing to be restricted in certain circumstances
• Object to certain uses of your information
• Ask for certain information to be transferred to you or another organisation where applicable

These rights do not apply in every situation, and there may be circumstances where I am legally permitted or required to retain or continue processing information.

To exercise a relevant right, contact:

stonexaweb@gmail.com

8. Complaints

If you have a concern about how I have handled your personal information, please contact me first so I can try to resolve it.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk.

9. Changes to this Privacy Policy

I may update this Privacy Policy from time to time, for example if the services used by STONEXA change or if my data-processing practices change.

The latest version will be published on this website and the date at the top of this page will be updated.

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